Shipping & Delivery
At Lingerie Seduction, we value your satisfaction and strive to provide a seamless shopping experience. Whether you seek guidance on sizing, shipping details, or returns, our team is here to assist you every step of the way. Feel free to explore our collection and indulge in luxurious lingerie pieces tailored to enhance your confidence and style.
When it comes to shipping and delivery, our top priority is ensuring that your orders are dispatched promptly. Orders placed before 11 am on weekdays are processed for express post delivery on the same day. While we strive to deliver your items as quickly as possible, please be mindful that high order volumes may lead to slight delays.
If you have any questions at all please contact us at support@lingerieseduction.com.au
Shipping & Delivery
All orders are shipped from the Gold Coast, Australia.
Express Post Orders - Same day dispatch for orders placed before 11am - Monday To Friday.
All orders are shipped discreetly from the Gold Coast, Australia, with tracking numbers provided for your convenience. Depending on your location, deliveries typically take 1-3 business days for express post and 3-7 business days for standard post within Australia. Regional deliveries and WA can take an additional 2-3 days.
For orders within Australia, we offer free parcel post shipping on purchases over $100, while orders under $100 incur a flat rate shipping fee. Express post options are also available for a nominal charge of $15. Rest assured that all orders are packaged discreetly, and a tracking number is provided for you to monitor your parcel's journey.
Please ensure you provide your full details and correct address when placing your order, we are not responsible for miss deliveries or return to sender due to incorrect and incomplete address/contact details.
- Free Parcel Post shipping on all orders over $100 is available for orders shipped within Australia with a tracking number.
- Orders under $100 have a flat rate shipping charge of $10 for standard parcel post with a tracking number.
- Express Post within Australia is a $15.00 shipping charge with a tracking number.
- Free gift promotions are included with all orders over $200 AU, this does not include shipping charges. There is no need to add at the checkout, the gift will be automatically included when on offer as a promotion.
- All orders are sent in decrete packaging of a plain grey mailer bag.
After we have shipped your order, you will receive a shipping notification email which will include your tracking number and shipping carrier so you can track your parcels progress. Please remember to check your email junk folder, sometimes certain email accounts will flag emails as spam depending on your personal email settings
Please note - The delivery time frames given are estimates provided by Australia Post, we have no control over delays within the postal service which can happen from time to time, please ensure you allow an adequate amount of time to receive your parcel for your event to avoid any disappointment, we do not offer guarantees on delivery time frames. Public holidays will affect deliveries and may cause delays within Australia Post.
International Shipments
We ship our packages with Australia Post/EMS/USPS.
All goods are shipped from Australia, we do not drop ship.
We offer express international and standard international, International shipments generally range from 2-6 weeks for delivery, however this can not be guaranteed, there can be unexpected postal service delays. All purchases are sent with a tracking number and require a signature on delivery. The buyer is responsible for all customs and duty charges. Please note that we do not have any control over Customs fees and Duties, please contact your local Customs Office for charges.
Packages can be held at your local Customs Offices for days or weeks before the customs notice is sent out to you. We do not have any control over customs and regulations in your country. Please check with your local Customs Offices if you don't receive your package in normal delivery time as listed below to avoid any delay with your package.
International shipments start at a $25.00 shipping charge which includes a tracking number, please enter your address in at the checkout for current shipping charges to your Country. If you are unsure of shipping time frames to your country, please email us for more information.
Missing/Lost Parcels
In the rare event of missing or lost parcels, we take full responsibility and will gladly replace your order after a thorough investigation. Additionally, our returns policy ensures a hassle-free experience for exchanges or store credits within 30 days of delivery, provided that the items meet specific conditions outlined in our policy
